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5 CX Wins from Service Desk Actions

5 CX Wins from Service Desk Actions

This practical guide looks at 5 service desk-driven operations which help improve customer experience inside and beyond the IT organisation. Read on…   1. Multi channel self-service puts the customer first Firstly, we’re going to look at how multi channel...
ITSM Demo: hth华体会OB体育登录 ITSM In Depth

ITSM Demo: hth华体会OB体育登录 ITSM In Depth

Detailed demo of hth华体会OB体育登录 ITSM software, 15 mins including self-service, user interfaces, process management, automation, integration and reporting. To watch this ITSM in depth demonstration please click below Today we’re going to look at the key features of the...
Guide to ITSM

Guide to ITSM

Read the Guide to ITSM in the eyes of hth华体会OB体育登录. Includes: From Best Supporting Actor To Leading Role ITSM has grown from its early days of ticketing or helpdesk software to a enterprise management tool encompassing service elements of the wider organisation to the...
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