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Disruption and the NHS Service Desk

Disruption and the NHS Service Desk

Marc Lawton, NHS Account Director I recently attended the NHS iLINKS Innovations conference which is dedicated to showcasing innovation and technology and exploring the benefits across health and social care. hth华体会OB体育登录 is proud to sponsor and support our customer, NHS...
Video: An Introduction to Service Catalogue

Video: An Introduction to Service Catalogue

ITSM Service Catalogue demo See how the Service Catalogue can offer your users an ‘Amazon-style’ experience.  hth华体会OB体育登录’s Service Catalogue has been designed to address this issue and this short video demonstrates how: The hth华体会OB体育登录 Service Catalogue is designed to give a...
Software-as-a-Service IBM Cloud Datasheet

Software-as-a-Service IBM Cloud Datasheet

Confidence in the cloud with hth华体会OB体育登录 & IBM Cloud hth华体会OB体育登录’s SaaS Cloud offering is a scalable, secure, highly available and reliable enterprise-class service with no costly hardware and upfront licence fees, leading to a more predictable overall cost...
The Top 5 Reasons Self-Service Fails

The Top 5 Reasons Self-Service Fails

The benefits of Self-Service have been a subject for discussion for a number of years now.  It is widely understood that introducing Self-Service to your service desk can reduce costs and time as well as improve the customer experience. The Service Desk Institute...
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