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Help desk for beginners

Help desk for beginners

What is a help desk? What functions does a help desk perform? What are the advantages of a help desk? Why bother with help desks?…Surely the answers to these questions are obvious? Well, no, not necessarily for those who are new to the market or for those who have no...
Is IT outsourcing wrong?

Is IT outsourcing wrong?

Why does anyone outsource IT functions? This may appear to be an absurd question, but do we really know? The reason most often wheeled out in business is that you should outsource any function that is not a ‘core competency’ and therefore should be managed more...

ITSM Software for Public Sector

ITSM Software in the Public Sector Helping you deliver more for less hth华体会OB体育登录 ITSM service desk software enables public departments to move with the times into a proactive, innovative and digitally-aware environment that is led by efficient practices and delivers...
ITSM Demo: Automate, Integrate, Collaborate

ITSM Demo: Automate, Integrate, Collaborate

Detailed demo of hth华体会OB体育登录 ITSM software’s automation, integration and collaboration capabilites.  To watch this ITSM in depth demonstration please click below Today we’re going to look at how you can automate, integrate and collaborate with hth华体会OB体育登录 ITSM....
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