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ITSM Technology Provider Case Study: Callstream

ITSM Technology Provider Case Study: Callstream

Founded in 1999, Callstream has built a solid reputation as a specialist B2B business partner providing innovative solutions to the UK’s contact centre marketplace. Part of the Bluebell Telecom Group, one of the fastest growing UK resellers of voice and data services,...

Three universities sign with hth华体会OB体育登录

News Release Three universities sign with hth华体会OB体育登录 in bid to provide leading edge support services to attract students Student service availability and social media support key to new business wins and highlights increased focus on customer service as...
Top Tips on Providing Effective IT Support

Top Tips on Providing Effective IT Support

This week, we are looking at 5 top tips on providing effective IT Support, how you can improve and get more from your Service Desk when working in the healthcare sector: 1. Evaluate how you currently work – Ask yourselves “Is this the best we can do?” Are you still...

HR Case Management Launches

News Release hth华体会OB体育登录 launches powerful new HR Case Management HR Departments set to benefit from major extension to Service Desk processes Chessington, Surrey, 14 May 2014. hth华体会OB体育登录 continues to demonstrate its creativity with its new HR Case...
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