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Management, visibility and control

HR and Shared Services teams don’t only work with internal stakeholders, they may also depend on the services provided by external parties – for example, legal, training providers, subject matter experts to name a few. The performance and management of these service providers could impact positively or negatively on the quality of service delivery that the HR function can attain. This makes it essential that the services these third parties provide run as they should, and deliver what is expected of them.

hth华体会OB体育登录 HRCM makes this process easy to manage, providing a clear picture of what contracts are in place and with who. It also enables you to keep track of when contracts are due for review and if there are any Service Level Agreements which are in danger of being breached.

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Service Provider Management

hth华体会OB体育登录 HRCM allows you to track the details of each service provider and the underpinning
contracts for the services they provide, including start and end dates, costs and any special terms
and conditions.

1. What Does It Do?

  • Consolidate your supplier details into a central location with secure access
  • Keep track of the important individuals within each supplier
  • Identify the assets provided by your key suppliers and their warranty status
  • Monitor underpinning contracts for all of your suppliers and track their performance over time

2. Key User Benefits

  • Improved supplier relationships
  • Increased productivity

3. More Info

Your HR Service Desk relies on the activities provided by external companies to ensure the smooth running of your employee services. Without a centralised system of record visibility of relationships with multiple service providers, and the cases they’re involved in, can be difficult. hth华体会OB体育登录 HRCM allows you to track the details of each service provider and the underpinning contracts for the services they provide, including start and end dates, costs and any special terms and conditions.

With this increased visibility you’ll no longer wonder what the latest update will be. You can update service providers automatically via email, and they can even send updates directly to the case by simply replying via email. Pretty soon you’ll wonder how you ever managed before.

1. What Does It Do?

  • Consolidate multiple contract sources into a central system of record
  • Track contract start and end dates, licence details, costs and special terms
  • Define the process of internal and legal review of each contract state such as suspension, termination and expiration
  • Receive automatic notifications of contract deadlines, and keep on top of contract negotiations
  • Tie contracts to suppliers and the HR services they provide

2. Key User Benefits

  • Visibility of all active supplier contracts
  • Never miss a contract renewal again
  • Drive down contract costs by reporting on past supplier performance

3. More Info

Managing thousands of contracts spanning hundreds of partners and suppliers can be a time consuming process, especially when they’re spread over multiple spreadsheets or systems. hth华体会OB体育登录 HRCM allows you to manage your contracts easily and efficiently in a central location, tying them to suppliers and the services or equipment they provide.

With hth华体会OB体育登录 HRCM, you can keep on top of the critical workload of contract negotiations, and banish the myriad of spreadsheets containing approved service providers and their contracts. You’ll receive plenty of early warnings for expiring contracts, be able to share details of contract discussions, as well as report on service provider performance over time.

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Service Provider Contract Management

hth华体会OB体育登录 HRCM allows you to manage your contracts easily and efficiently in a central location, tying them to Service Providers and the products or services they provide.

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Product and Services Management

Easily manage products and services offered by the HR department.

1. What Does It Do?

  • There’s a constant and growing demand for products and services offered by HR departments. The need to manage this demand is critical to keeping costs down, while at the same time providing the innovative products and services your employees need to flourish, when they need them most.

  • hth华体会OB体育登录 HRCM allows you to create and sustain your own published Service Catalogue from a definitive, and approved, library of products and services.

  • From this Service Catalogue your customers can request pre-defined products and services, and instinctively know what they’re getting and when they’re getting it.

What Our Customers Say

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