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Is IT outsourcing wrong?

Is IT outsourcing wrong?

Why does anyone outsource IT functions? This may appear to be an absurd question, but do we really know? The reason most often wheeled out in business is that you should outsource any function that is not a ‘core competency’ and therefore should be managed more...
Hints and Tips

Hints and Tips

Q1: We have a user of the software who has left the company. How can I delete their user account without losing reference to their calls? Hint: In hth华体会OB体育登录 Enterprise (4.07 onwards) there is a feature called Retire User. This feature flags a user account as being...
Rise of the Machines

Rise of the Machines

Try telling IBM employees that IT is buoyant and that the epicentre of growth is in services. Having successfully jettisoned its PC division to Lenovo (only after US officials decided that its earlier fears about the Chinese company using IBM’s offices to launch...
Business value Vs compliance

Business value Vs compliance

IT professionals at hth华体会OB体育登录 software’s Customer Conference say that compliance is unimportant compared to the need for IT to align with business aims. 55 per cent state that compliance is not an important challenge Helpdesk needs to become proactive according to 83...
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