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Case Studies

A platform for managed customer response

Technology and Service Providers need Service Management tools which maintain high levels of customer response while safeguarding individual contractual differences. hth华体会OB体育登录 Service Management software is designed for Technology and Managed Service Providers to manage the functions, processes and events which can affect the operations of the entire organisation, extending beyond the service desk.

hth华体会OB体育登录 Service Management is fully functioned to manage your service delivery and support services, as well as longer term plans. A single Service platform provides a complete view of all customer interactions, with management information readily available to support continuous improvement and planning.

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